My membership says free but I am being charged

It looks like you might be logged in with a different email address than the one associated with your paid membership.

To resolve this, try logging out of your account and then logging back in with the correct email. Make sure to check the email address linked to your paid membership by reviewing any confirmation emails or receipts you might have received.

If you’re still experiencing issues, it’s a good idea to contact customer support for assistance. They can help you sort out any discrepancies and ensure your account is set up correctly.